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68fun Official Policy

68fun Responsible Gaming
— Play Smart, Enjoy Responsibly

68fun believes that gaming is most enjoyable when done responsibly. We offer a variety of self-control tools and support resources to ensure every member plays within healthy and safe boundaries.

Flexible Deposit Limits Account Suspension 24/7 Support Full Self-Control

68fun's Commitment to Responsible Gaming

Six core pillars that underpin our approach to protecting every member

Deposit Limit Controls

Set daily, weekly, or monthly deposit limits directly from your account. This control helps you manage your gaming budget more wisely and avoid unintentional overspending.

Play Time Limit

Use the session time reminders and session limit features to manage how long you play. When a limit is reached, the system will automatically notify you so you know when it's time to take a break.

Break & Temporary Suspension

Choose a break period from 24 hours up to 6 weeks without closing your account. During this time, your account cannot be used for any betting activity, giving you space to think clearly.

Permanent Self-Exclusion

If you feel stronger protection is needed, a permanent self-exclusion option is available. The account will be permanently closed and you will not be able to re-register for the specified period.

Maximum Loss Limit

Set a maximum loss limit for a session or specific period. Once this limit is reached, the system will automatically block further wagering activity to protect your account balance.

Strict Age Verification

68fun enforces a strict KYC process to ensure all members are 18 and above. Identity documents are reviewed during registration to protect minors from accessing the platform.

Table of Contents
Related Links
Helpline
  • Talian Kasih Sayang: 15999
  • Befrienders KL: 03-7627 2929
  • MCCS: mccs.org.my

The numbers above are for reference only. For immediate assistance, please contact the relevant organisations directly.

Contact Us

The 68fun support team is available to assist you 24 hours a day, 7 days a week on all matters related to responsible gaming.

24/7 Live Chat

1 What Is Responsible Gaming?

Online gaming should be an enjoyable leisure activity — not a source of stress, financial hardship, or conflict in your life. At 68fun, responsible gaming is not just a slogan; it is the foundation of how we operate our platform and serve every member.

Responsible gaming means playing with full control over the time and money you spend, understanding that every game involves an element of chance, and keeping entertainment as the primary goal — not a way to generate income or relieve emotional stress. It also means recognising your own limits and knowing when to stop.

As a trusted platform in Malaysia, 68fun equips every member with the tools and information needed to make informed gaming decisions. We do not only provide fair and secure games — we also ensure the experience remains positive and in control at all times.

Core Principles: Gaming is entertainment. Money spent playing should be treated as an entertainment cost, not an investment or a guaranteed source of returns.

It is important to understand that all online casino games — whether slots, baccarat, roulette, or live games — use a Random Number Generator (RNG) independently verified by third parties. This means every spin, hand, or dice roll is entirely random. No strategy or betting system can guarantee long-term wins. Understanding this is the first step towards playing responsibly.

2 Self-Control Tools at 68fun

68fun provides a range of self-control tools accessible directly from your account settings. These tools are designed to give you full control over your gaming experience without needing to contact the support team first.

Deposit Limit

Set a maximum deposit amount within a 24-hour, 7-day, or 30-day period. This limit takes effect immediately when lowered.

Session Limit

Limit the duration of your gaming sessions. The system will alert you when a limit is approaching and automatically log you out if necessary.

Loss Limit

Set a maximum loss limit for a given period. Once reached, all further wagering will be automatically blocked.

Account Break

Suspend your account for 1 day to 6 weeks. During this period, login and betting are not permitted.

Self-Exclusion

Permanent or long-term self-exclusion options for those who need more comprehensive protection from problem gaming habits.

Real-Time Reminders

Automatic notifications are sent when you approach your set limit — helping you stay aware without having to actively monitor it yourself.

How to Access: All self-control tools can be found in the Account Settings → Responsible Gaming after logging in. Limit decreases take effect immediately, while limit increases require a 24-hour cooling-off period before they become effective.

We understand that every individual has different needs. That is why these tools are fully customisable to suit your situation. Do not wait for problems to arise — use them proactively as part of a healthy gaming routine.

3 Warning Signs to Watch Out For

Most people do not realise their gaming habits have become a problem until it is already affecting their daily life. Recognising the early signs is key to effective preventive action.

Here are the warning signs to watch out for, categorised by severity:

Warning Sign Example Scenario Level
Playing longer than planned Intending to play for an hour but realising 4 hours have passed without noticing Mild
Increasing wagering amounts Feeling the need to bet larger amounts to get the same level of excitement Moderate
Chasing losses Continuing to play after a big loss in the hope of winning it back Moderate
Gaming with essential funds Using money meant for rent, bills, or food to play Severe
Lying about gaming activity Hiding from family or friends how much time or money has been spent Severe
Emotional disturbance when not playing Feeling restless, down, or irritable when unable to play Severe
Neglecting responsibilities Work, family, or health neglected due to excessive gaming Severe
Important: If you identify any of the above signs in yourself or someone you care about, do not hesitate to use 68fun's self-control tools or seek professional help. Acting early is far easier than addressing a deeply rooted problem.

4 Self-Assessment Test — Are You Playing Responsibly?

Answer the questions below honestly. This is not a formal test, but it can help you assess whether your gaming habits are within a healthy range.

Check Yourself — 10 Important Questions
1
Have you ever played longer or spent more than you planned?
2
Have you ever tried to stop playing but were unable to?
3
Do you play to escape problems or feelings of discomfort?
4
Have you ever lied to family or friends about your gaming activity or spending?
5
Have you ever used money meant for bills, rent, or daily necessities to fund your gaming?
6
Have you ever borrowed money or sold belongings just to get funds to play?
7
Do you feel anxious, irritable, or restless when you are not playing?
8
Have you ever chased losses — continuing to play after a big loss in an attempt to win back the money?
9
Has gaming started to affect your relationships with family, friends, or your work performance?
10
Have people close to you ever expressed concern about your gaming habits?
Interpretation: If you answered "Yes" to 1–2 questions, take precautions by using the deposit or time limit tools. If you answered "Yes" to 3 or more questions, we strongly encourage you to contact the 68fun support team or seek professional guidance immediately.

5 Getting Help — You Are Not Alone

Seeking help is a sign of strength, not weakness. If you or someone you know is struggling with gaming-related issues, there are various support resources available in Malaysia.

68fun's Promise to Every Member

We will process all self-exclusion or account suspension requests within 24 hours, no questions asked.
Our support team is trained to handle sensitive situations related to problem gambling with empathy and without judgement.
Any information you share when seeking help related to responsible gaming will be kept strictly confidential.
We will not send any promotions or bonus offers to members who are currently under self-exclusion or account suspension.
Any request to lower your deposit limit takes effect immediately with no prior notice period required.

In addition to 68fun's internal support, there are several professional organisations in Malaysia that provide counselling and support for individuals affected by gambling problems:

  • Talian Kasih Sayang (1800-188-799) — A free 24-hour counselling service by the Ministry of Women, Family and Community Development of Malaysia.
  • Befrienders Kuala Lumpur — Provides unconditional emotional support to those in distress or under pressure. Reachable by phone.
  • Malaysia Counselling and Consultancy Services (MCCS) — Provides professional counselling sessions, including for addiction issues and gambling-related financial problems.
  • Psychiatric and Psychological Medicine Specialist Hospital — Medical professionals at both public and private hospitals can assist with clinical assessment and treatment for behavioural addiction.
Remember: Seeking help is nothing to be ashamed of. Many people have successfully overcome problem gaming with the right support. The first step — acknowledging that help is needed — is the most important and most courageous one.

6 FAQ — Responsible Gaming

Here are answers to the most frequently asked questions by 68fun members regarding responsible gaming.

Log in to your account and go to Account Settings, then select the Responsible Gaming. There you can set daily, weekly, or monthly deposit limits. Limit decreases take effect immediately, while limit increases require a 24-hour cooling-off period before taking effect as an added protective measure.

Temporary Break allows you to suspend your account from 24 hours up to 6 weeks. Once the period ends, your account will be automatically reactivated. Permanent Self-Exclusion permanently closes your account for a longer minimum period (typically 6 months to 5 years), and you may not re-register until that period has expired. Which option you choose depends on your personal needs and circumstances.

No. Self-exclusion is designed as a binding commitment to protect you. Once a permanent or long-term self-exclusion period has been activated, it cannot be reversed before the set period ends. This is an intentional safety feature to ensure you receive full protection throughout the required period.

Not at all. Members currently under an account suspension or self-exclusion period are automatically removed from all promotional recipient lists, marketing emails, and bonus notifications. We take this commitment seriously as part of our responsible gaming policy.

If you are concerned about someone close to you, start with an open and empathetic conversation — avoid a judgmental or blaming tone. Encourage them to voluntarily reach out to the 68fun support team, or seek help from a professional counsellor. As a family member, you can also seek support for yourself through organisations such as Talian Kasih Sayang or Befrienders for guidance on how best to help your loved one.

68fun enforces a strict KYC (Know Your Customer) process during registration. All members are required to submit valid identification documents to verify that they are 18 years of age or older. Any account suspected of belonging to a minor will be suspended immediately until sufficient identity verification is provided. We also encourage parents to install parental control software on devices shared with their children.

Play Responsibly with 68fun

Join over 500,000 members enjoying a safe, fair, and responsible gaming experience. Register today and use our self-control tools for the best experience.

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